Redshaw Achieves Kenworth Master Certified Technician Status

Tyler Redshaw, Service Technician based in the McKees Rocks, PA, branch, has recently achieved the exclusive Kenworth Master Certified Technician status. Tyler has been a Service Technician at Kenworth of Pennsylvania for 5 years and continuously delivers on our company mission to exceed the customers’ expectations.

“Earning his Master Tech Certification is not just a milestone for Tyler. It is a true testament to his dedication, skill, and pursuit of continuous improvement,” said Skylar Roppa, Service Manager of the McKees Rocks branch.

“Becoming Master Tech-certified takes more than just technical knowledge. It requires grit and determination – and a constant drive to get better. Tyler exemplifies this attitude each and every day,” added Jost Otstott, Service Operations Manager.

To become a Kenworth Master Technician, dealer technicians need to complete a comprehensive training system that includes classroom, online, and self-study components. Through online modules, exams, and other evaluations conducted by course instructors, Kenworth Master Technicians must show they have mastered the skills needed to successfully perform all diagnostics, repair, and maintenance procedures to keep customers’ vehicles running their best.

Learn more about Kenworth of Pennsylvania’s Service Department.

At Kenworth of Pennsylvania, we believe our employees are our most powerful resource and the foundation of our success. With relentless commitment to continuous improvement, they help us achieve our common goal of excellence in customer service and all other aspects of our business.