York, PA
Garrett Luther, Service Technician based in the York, PA, branch, has recently achieved the exclusive Kenworth Master Certified Technician status. Garrett has been a Service Technician at Kenworth of Pennsylvania for 3 years and continuously delivers on our company mission to exceed the customers’ expectations.
“I want to congratulate Garrett for achieving his Master Technician status,” said Ryan Walsh, Service Manager of the York branch. “This achievement speaks to Garrett’s advanced technical skills and also reflects his deep commitment to keeping our customers’ trucks on the road and running reliably,” continued Walsh.
“Garrett sets a strong example for our entire team. Not just in the York service shop, but all nine of our shops across the state,” added Jost Otstott, Service Operations Manager. “This milestone speaks to the professionalism and passion he brings to the shop every day.”
To become a Kenworth Master Technician, dealer technicians need to complete a comprehensive training system that includes classroom, online, and self-study components. Through online modules, exams, and other evaluations conducted by course instructors, Kenworth Master Technicians must show they have mastered the skills needed to successfully perform all diagnostics, repair, and maintenance procedures to keep customers’ vehicles running their best.
Learn more about Kenworth of Pennsylvania’s Service Department.
At Kenworth of Pennsylvania, we believe our employees are our most powerful resource and the foundation of our success. With relentless commitment to continuous improvement, they help us achieve our common goal of excellence in customer service and all other aspects of our business.
