Shartlesville, PA
Todd Carl, Jr., Service Technician based in the Shartlesville, PA, branch, has recently achieved the exclusive Kenworth Master Certified Technician status. Todd has been a Service Technician at Kenworth of Pennsylvania for over 4 years and continuously delivers on our company mission to exceed the customers’ expectations.
“We’re very proud to have Todd as part of the Kenworth of Pennsylvania team,” said Jost Otstott, Service Operations Manager at Kenworth of Pennsylvania. “Achieving Kenworth’s Master Technician status is a significant milestone and reflects Todd’s ongoing commitment to expanding his knowledge and expertise in the field of diesel technology. This accomplishment represents years of hands-on experience, advanced training, and a strong dedication to excellence.” continued Otstott.
To become a Kenworth Master Technician, dealer technicians need to complete a comprehensive training system that includes classroom, online, and self-study components. Through online modules, exams, and other evaluations conducted by course instructors, Kenworth Master Technicians must show they have mastered the skills needed to successfully perform all diagnostics, repair, and maintenance procedures to keep customers’ vehicles running their best.
Learn more about Kenworth of Pennsylvania’s Service Department.
At Kenworth of Pennsylvania, we believe our employees are our most powerful resource and the foundation of our success. With relentless commitment to continuous improvement they help us achieve our common goal of excellence in customer service and all other aspects of our business.
