Brinker Achieves Kenworth Master Certified Technician Status

Ryan Brinker, Service Technician based in the Shartlesville, PA, branch, has recently achieved the exclusive Kenworth Master Certified Technician status. Ryan has been a Service Technician at Kenworth of Pennsylvania for 8 years and continuously delivers on our company mission to exceed the customers’ expectations.

“Ryan’s journey to Master Tech Certification is a reflection of his hard work, commitment, and leadership in the shop,” said Jakob Yoder, Service Manager of the Shartlesville branch. “Our entire dealership is excited for Ryan on achieving this certification, a well-deserved honor that reflects his exceptional skill and dedication,” added Jost Otstott, Service Operations Manager.

To become a Kenworth Master Technician, dealer technicians need to complete a comprehensive training system that includes classroom, online, and self-study components. Through online modules, exams, and other evaluations conducted by course instructors, Kenworth Master Technicians must show they have mastered the skills needed to successfully perform all diagnostics, repair, and maintenance procedures to keep customers’ vehicles running their best.

Learn more about Kenworth of Pennsylvania’s Service Department.

At Kenworth of Pennsylvania, we believe our employees are our most powerful resource and the foundation of our success. With relentless commitment to continuous improvement, they help us achieve our common goal of excellence in customer service and all other aspects of our business.