Shartlesville, PA
Ian Morrison, Service Technician based in the Shartlesville, PA, branch, has recently achieved the exclusive Kenworth Master Certified Technician status. Ian has been a Service Technician at Kenworth of Pennsylvania for over 3 years and continuously delivers on our company mission to exceed the customers’ expectations.
“We’re incredibly proud of Ian for achieving Kenworth’s Master Technician status. This achievement represents countless hours of hands-on experience, advanced training, and a true commitment to excellence,” said Jost Otstott, Service Operations Manager at Kenworth of Pennsylvania. “Earning Master Technician status is no small accomplishment. It not only demonstrates technical expertise, but also dedication to staying at the forefront of evolving diesel technology,” continued Otstott.
To become a Kenworth Master Technician, dealer technicians need to complete a comprehensive training system that includes classroom, online, and self-study components. Through online modules, exams, and other evaluations conducted by course instructors, Kenworth Master Technicians must show they have mastered the skills needed to successfully perform all diagnostics, repair, and maintenance procedures to keep customers’ vehicles running their best.
Learn more about Kenworth of Pennsylvania’s Service Department.
At Kenworth of Pennsylvania, we believe our employees are our most powerful resource and the foundation of our success. With relentless commitment to continuous improvement they help us achieve our common goal of excellence in customer service and all other aspects of our business.
